My company decided to utilize Allied to coordinate our move from Germany to Bahrain. Time management, to ensure the goods will arrive in a specific time window, not in existence. Coordination with international acting 3rd party movers, delayed. Poor communication with us as customer, follow-up from Allied site not done, we had to run after information. Email communication are delayed, request for calls only after pushing for it. Overall I can’t recommend using Allied UAE to coordinate any move, since I have done 20-30% of the coordination myself to ensure that critical tasks are completed in time. So why paying someone , if you can do it better yourself. I can share more, if you like to know. I already suggested to my employer stop using Allied.
I've used Allied four times previously. I've never had any problems before but unfortunately, my experience with this office has been the worst. I am not sure if the change in name from Allied Pickfords to Allied has anything to do with it. The packing crew is great but the office staff is rife with communication issues and lots of misleading information. My shipment has been sitting in their warehouse in Dubai for more than two months with no end in sight for when it will be shipped. Using Allied in Dubai has been nothing short of a nightmare.
The Dubai team was very responsive. The partner in the US and the service person based in India was mixed. The team that delivered my goods in Dubai was great not only professional but also fun movers. Quality team here in Dubai.
The workers who came to pack and load the stuff were extremely good and very efficient under Roger. The move management consultant Garima was also very prompt in replying to queries and getting the things done. However, the in house sales consultant Dheeraj didn’t inform us correctly on the food items (new and sealed etc.) which could be taken to our destination in Europe. One day before the packing we were informed by the move management consultant that no food items are allowed in the air shipment. This was unfortunate as we had packed lot of food stuff to be taken by air as per Dheeraj’s guidance.
I can honestly say that the Allied team gave spectacular service. My packing team was friendly and helpful and pretty quick. From the start of the pre-assessment till the final document handling I have had the best service. Well done to the team on packing up my very large house in 4 days I was really impressed.
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