Craft Auto Services

14 11a St.Al Quoz Industrial 3 Near Emirates Driving Institute Warehouse Number 3 - UAE

About Craft Auto Services

4.9 / 5

from reviews

Welcome to Craft Auto Services, where your drive meets our Craft!

    Aus Alzubaidi
    -
    April 27, 2024

    After a severe rainstorm in Dubai, my Jeep Wrangler JKU was left inoperable, stranded amidst a massive traffic jam. Many recovery services turned down my request for help, but Mike from Craft Auto Garage stepped in during the early morning hours. His prompt response and thorough inspection were just the beginning. Mike, along with his lead technician Kerby, were exceptionally professional and attentive. They kept me updated with videos and photos, ensuring transparency by sending pre-approval requests and itemized invoices for each service and part. I was introduced to Craft Auto by a close friend who trusts them with his classic Ferrari Mondial and Mustang, and now I know why. The delivery of my Jeep to my office on a sleek recovery truck was the cherry on top, providing a VIP experience. The car now runs seamlesslyโ€”like new. Having dealt with numerous garages over two decades in Dubai, I can confidently say that Mike and Kerby are among the top professionals in the business. I wholeheartedly recommend Craft Auto Garage for their unparalleled service and expertise.

    Mohammed Teleb
    -
    April 28, 2024

    Craft Auto Services is my favorite garages. I maintain my 2 cars there. They are very professional, timely, flexible, and simply excellent every step in the way. When I need they can pick up my car, and never overcharge. I thank Michael for running such a professional place.

    Simple Life
    -
    March 22, 2024

    Got my Chevrolet trax 2016 fixed got a major repair. The customer service was perfect. The best thing is that they send you videos what are the things to be repaired and they update you from time to time of the status. For sure I will go back for servicing my car. They are very accommodating.

    Harold Jr Bantilan
    -
    February 25, 2024

    I got my Ford Explorer 2017 repaired and it was a smooth process. The staff were very accommodating thanks to Mr. Mark who is a really great communicator as a customer service, Ms. Joy in the reception and casher who was also accommodating, and lastly Mr. Mike who explained to me very well what needs to be done. By the way, the free coffee was really great while waiting. ๐Ÿ˜

    Kharmina Deeson
    -
    April 28, 2024

    Highly recommend Craft Auto Care. Quick response time, courteous and polite staff and amazing after service follow up. The team is very knowledgeable and highly skilled, and truly demonstrates care and concern for the customer and the car.

    Craft Auto Services

    Our Address

    14 11a St.Al Quoz Industrial 3 Near Emirates Driving Institute Warehouse Number 3 - UAE

    Introduction to Craft Auto Services

    Craft Auto Services, based in Dubai, positions itself as a leading car repair and maintenance provider dedicated to excellence in automotive care. Renowned for its skilled handling of a wide range of auto repair needs, Craft Auto Services prides itself on delivering exceptional customer service and high-quality workmanship. Their facility in Al Quoz is equipped with modern tools and staffed by certified auto repair specialists committed to providing reliable and comprehensive vehicle care.

    Comprehensive Service Offering

    The core of Craft Auto Services’ offering is its expansive range of repair and maintenance services designed to meet the needs of any vehicle, regardless of make or model. From routine maintenance to complex repairs, their services ensure vehicles perform optimally and reliably on the diverse roads of Dubai. The company’s commitment to transparency in pricing and estimates, coupled with timely service delivery and communication, underscores its dedication to customer satisfaction and trust.

    Community and Customer Focus

    At Craft Auto Services, customer satisfaction is paramount, as reflected in their tailored services and the positive testimonials from their clients. They offer a 6-step repair model that provides comfort and convenience, including free inspections and a vehicle pick-up service from home or work. Their approach is comprehensive, handling everything from the initial booking to the final delivery of the vehicle, which is returned washed and cleaned. This customer-centric model, combined with their capability to service a wide range of international car brands, makes Craft Auto Services a trusted name in Dubai’s auto repair industry.

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