Excellent service and staff. I went there twice so far. My therapist was called Beverly, and as a person that has been around beauty treatment spots, it's nice for once to find someone that not only is very friendly and welcoming but actually knows and understands both the treatments that she is doing, capable of explaining exactly what each machine is doing and also understands what the products effects on the skin are, and suggests according to the exact area she is treating. Very pleased and happy with the results and the price point is incredibly accesible and realistic.
Bought a package from Groupon for hydra facial and used it for the first time. The treatment was done professionally. Sondos was friendly and struck a small conversation and allowed me to enjoy the session at peace too. She explained the part of the process briefly and also informed me for any discomfort. The room is clean and well ventilated. She was ready with a sheet in case I feel cold (which was not necessary as I preferred cold). Before I was given the facial there were few administrative process that had to be done. It was done in a breeze and professional manner. The receptionist who assisted me was friendly and welcoming. If you don't drive the place it's accessible thru DMCC metro station and walking distance thru the lake level of cluster opposite almas tower. In summer, use the bus feeder stops at cluster L.
⭐️⭐️⭐️⭐️⭐️ For friendliness. This is such an understated quality in businesses and centers that provide services. Personally if the quality of the place is amazing but they lack good human interaction I’ll leave. So that’s an amazing point in this center. Everyone is friendly. Great environment ⭐️⭐️⭐️⭐️⭐️ For dealing with concerns politely. I had an issue with my final result. And instead of acting out and feeling offended. They called in the manager and the manager was the sweetest and she explained everything sweetly and amazingly. And she even offered a solution to be done for free. ⭐️⭐️⭐️⭐️⭐️ For technician. She explained everything so thoroughly through out the entire procedure and she was so patient and amazing and answered every question I had and dealt with every concern of mine. Seriously other centers should learn from these centers hiring techniques. She was really an amazing person. ⭐️⭐️⭐️⭐️⭐️ For making things clear and for accuracy ⭐️⭐️⭐️⭐️⭐️ For understanding. I was a little late due to traffic and instead of being unprofessional about it. They just moved my appointment a little and I came in like I was never late . ⭐️⭐️⭐️⭐️ ⭐️Prices are very reasonable and they even give you more than an hour of work they won’t let u out before everything is done and everything takes it’s time. ⭐️⭐️⭐️⭐️ To be honest I’ll give the final result of my premium hydra facial 4 stars because i didn’t get what I expected. And maybe my expectation was high because I don’t really have a good background about facial so maybe I thought it’ll do things that it doesn’t actually do. I’ll need to try more places to make sure of what a facial is really capable of doing in general. But overall it was a good experience and I get why this place is from the highest ratings in Dubai.
Excellent Experience and Very Professional Team! I have done there the HydraFacial Treatment with a collagen mask and Vitamin C and I completely impressed with the result. The nurse Ms. Sondes had created a pleasant experience with her professionalism ,exceptional attitude and personal care. The center is very clean and modern. I am highly recommending! Thank you!
Very good clinic in JLT. I did my laser session with Barbara, she is amazing, very professional. My underarm laser wasn’t painful at all (I have an experience in other clinic as well). Prices are very reasonable & location is good as well. I will come again for my next laser sessions to Derma One in JLT
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