I came here based on the excellent reviews and was not disappointed. I was welcomed in the office immediately. While the work (front suspension bushing replacements) had been promised for the same day, a part supply issue led to a delay. These things happen. The shop communicated with me immediately and promised it would be handled as a priority the following day as soon as the correct parts arrived. The next day I was called even earlier than anticipated and was able to pick my car up right from their parking . They gave honest advice regarding a repair I'll need before too long and their pricing was totally reasonable. Excellent customer service. Prompt service. Reasonable price.
I was greeted with a big smile and very friendly manner. The receptionist offered me a bottle of water and drove my car into the shop. They diagnosed the problem and suggested a very reasonable and cheap solution, they were very professional, honest and fast. Highly recommend
I've taken my car there two times so far--I love that they aren't trying to take my money from me. They genuinely want to do what's best for you, the customer. Quite often other mechanics will tell me what's wrong with my car--but DME garage literally showed me and truly made me understand. I really appreciated their honesty and sincerity! Definitely will be going again! Highly recommend!
Best Auto Repair and Service facilities ever been. One key important fact is they can identify exactly what the car needs, straight forward, simple, and no tricks. The level of professionalism and knowledge the team has, makes it so easy to fix any trouble and have a real peace of mind. Regardless what is the make and model, I have seen here Bentley, Rolls, Ferrari!!! And the rates are definitely very competitive and fair... I can personally guarantee no one will be disappointed. Please note that this testimonial is not sponsored and 100% self motivated. Thank you @DME for fixing my Cadillac into a new vehicle
This repair shop is the best. If I could give these guys a 10 stars I would. I have also had my water pump, alternator done here, and other things. They are so honest, customer service is excellent, and they get things done in a timely manner. They do not rip you off like some other shops. They tell it as it is with your vehicle in what is wrong, and they do not ever try to scam you. They are truly the most honest business I have ever known. But that is not all, I have been to them 5 times. 2 were issues in the same day that they took the time out of their busy schedule to check my problems out and resolved the issues. The staff their is so nice, but especially the owner goes above and beyond to please his customers in his business. They have won me over and I will be for sure back in the future for any maintenance and repair needed for my Chevrolet . I would recommend DME Auto Repair to anyone who needs vehicle maintenance or repair. I did not know honesty, and customer service like this existed in this city from a repair shop. Thank you for all your hard, and honest work. But last but not least thank you for the best customer service I have ever experienced from any business in this country .
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