A 5star for Dusk Tours-Victoria at the back end in Dubai acted so professional working past the hrs to ensure that a Family Holiday for my 7-clients went successful.
I booked a week to travel and she got the 7-visas + insurance in 5 days. Am grateful for her work and tireless efforts and would recommend her. Simply WhatsApp her on: +971 52 350 6813.
Musadique Shaikh
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December 28, 2022
Dear All,
Dusk travel is good for taking your money had a very bad and worst experience
1.STAFF don't have any knowledge or updated about the UAE rules .
2.They charge you more as compare to actual cost.
3.They don't ask you or inform you from where they are applying your visa like they only apply for abudhabi and sharjah.
4.once u pay them after 3 days they will say its got rejected due to multiple reasons which is false.
5.Not ready to provide any proof why visa returned or rejected.
6.when u ask for your money back they will not refund you .
7.When we try to get in touch with supervisor or authorise person evrytime in meeting not have time to talk customers.
Please its an advise not use this company services as they are sitting to take your hardly earn money .
Heshan Manatunga
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January 04, 2023
This is the worst agency. Dusk Travel and Tourism Dubai. They are keeping my money without allowing me to change a service. Neither they are giving at least a partial refund for a cancelled service which was not even processed. Worst is their front office staff and the supervisor named Francis. Extremely rude and unhelpful. He refused to send my request to the higher management. Neither was I allowed to speak to them directly. This like a racket. I'm helpless rightnow as they have AED 4500 of my money for nothing.
Mufy Digeil
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December 07, 2022
This company is only good to you before they take your money. As soon as they take your money they become greedy and have no flexibility or care about their customers. I have had a terrible experience and would never advise ANYONE to use their services. Good at the start then downhill after.
Joey Alde Raga
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October 26, 2019
I found the service and response of this travel agency to be excellent. Easily 5-stars. My queries and mails were promptly responded to regarding the entire processing of my friend visit in Dubai. Specially to Kenneth Petilos that has proven to be very courteous and showed his eagerness to help at any reasonable time. Impressive professionalism. Thank you Sir Kenneth and to the rest of the team! Job well done!
Cheers!
Our Address
Khalid Bin Al Waleed Street Showroom 1, Ground Floor, Al Tawhidi Building 1 - Bur Dubai - دبي - United Arab Emirates
A 5star for Dusk Tours-Victoria at the back end in Dubai acted so professional working past the hrs to ensure that a Family Holiday for my 7-clients went successful. I booked a week to travel and she got the 7-visas + insurance in 5 days. Am grateful for her work and tireless efforts and would recommend her. Simply WhatsApp her on: +971 52 350 6813.
Dear All, Dusk travel is good for taking your money had a very bad and worst experience 1.STAFF don't have any knowledge or updated about the UAE rules . 2.They charge you more as compare to actual cost. 3.They don't ask you or inform you from where they are applying your visa like they only apply for abudhabi and sharjah. 4.once u pay them after 3 days they will say its got rejected due to multiple reasons which is false. 5.Not ready to provide any proof why visa returned or rejected. 6.when u ask for your money back they will not refund you . 7.When we try to get in touch with supervisor or authorise person evrytime in meeting not have time to talk customers. Please its an advise not use this company services as they are sitting to take your hardly earn money .
This is the worst agency. Dusk Travel and Tourism Dubai. They are keeping my money without allowing me to change a service. Neither they are giving at least a partial refund for a cancelled service which was not even processed. Worst is their front office staff and the supervisor named Francis. Extremely rude and unhelpful. He refused to send my request to the higher management. Neither was I allowed to speak to them directly. This like a racket. I'm helpless rightnow as they have AED 4500 of my money for nothing.
This company is only good to you before they take your money. As soon as they take your money they become greedy and have no flexibility or care about their customers. I have had a terrible experience and would never advise ANYONE to use their services. Good at the start then downhill after.
I found the service and response of this travel agency to be excellent. Easily 5-stars. My queries and mails were promptly responded to regarding the entire processing of my friend visit in Dubai. Specially to Kenneth Petilos that has proven to be very courteous and showed his eagerness to help at any reasonable time. Impressive professionalism. Thank you Sir Kenneth and to the rest of the team! Job well done! Cheers!