Our experience with ELL movers was really good. We dealt with Sheefa who was very accommodating, always answered all queries and doubts on time and went beyond to provide us with good experience. The team that came to our house was also very professional and worked very nicely. Our belongings arrived at destination via partner companies and all is good. So overall i'm very happy with ELL Movers and look forward to choose them again for my future international shipping.
Dear Future Customers of ELL (Elegant Line Logistics) Worldwide Movers, We have used ELL Worldwide Movers for all of our moves, in the recent years: 1. International: Full 20 foot container to Germany from Abu Dhabi with a few months in storage 2. International: Shared Container from Dubai to Rotterdam and then via truck to Germany 3. Domestic: From Abu Dhabi to Dubai 4. Domestic: From Dubai into storage and then to a new address in Dubai. With two Domestic moves and two international moves with ELL Worldwide Movers, I can state with surety that I am extremely happy with them and would most definitely use them again and again. Starting with the quotation. A representative of ELL Worldwide Movers visits you, at your home, in order to access your needs and requirements and there after ascertain a quotation, for your move. The quotation arrived shortly thereafter via email with a lot of information with rules and regulations, particularly pertaining to the international move. All information areas are covered in detail, but if you require more information ELL Worldwide Movers are ready and eager to help cover any concerns or added information. I was in contact with a lovely lady by the name of Sheefa, she was my go to person and nothing was too small or large for her to handle. Sheefa always answered my calls and What’s Apps, timeously. She is super informative, efficient, responds quickly and a pleasure to speak to. We moved both domestically and internationally during Covid. Many times we had to change our move date. Sheefa was super accommodating and patient with us. Nothing was a problem for ELL Worldwide Movers. They were supportive in all circumstances. On the day of our move, The ELL Team arrived on time and well prepared for the Covid crisis. Mask’s were worn and appropriate distances were kept, considering we were all working in the house together. The ELL Moving Team is lead by Mr. Jerry. Jerry is polite and energetic man. We showed him what was to be packed and what wasn’t to be packed. As we had to split our move into two. One internationally and the other domestically. The ELL Packing Team were friendly, fast, efficient and organised. Items that were packed were well wrapped and protected. (Much to the dismay of the Germany Unpackers on the otherside, but only due to the recycle amount of plastic and paper. But what else are you to pack your items with “ I asked”. Every Country has their own rules and regulations. So continuing the theme of wrapping, in our first move nothing broke. And in our second move we had a shared container and only one pot plant holder broke. However I must stress this is probably because of the handlers at the port of Rotterdam when moving the items and placing them into the truck. In additional our shared container arrived just after the crisis in the Suez Canal had been cleared. So congestion at the port must have been immense! Every box was labeled with our name and a number. The packing list was ticked off by my husband as they loaded each box into the truck. Thereafter my husband was welcomed to watch the container being packed at the ELL Warehouse. My husband came back suitably impressed with the packing technique of Jerry and his team. We felt safe and secure that our prized possessions were in good hands. Thereafter we tracked our shipment until it landed at our designated port, where it was transported via truck to our doorstep. On the European side the Team was made up of two men which for me came as a bit of a shock as Jerry’s team was radically larger. But I realise we are in Europe with different needs and requirements, but I’m sure they were exhausted at the end of the day. Overall I can with enthusiasm recommend ELL Worldwide Movers. As we all know moving is stressful, but with ELL at your side that stress will be reduce considerably. ELL Worldwide Movers are professional and knowledgable and I would use them again in a heart beat. Best of Luck with your upcoming move! Regards, Lisa Rae Bouman-Blank
Great moving company. They provided me with first class customer service with my shipment to the US. I moved 45 cubic feet and the shipped it at the cost they quoted and no charges once I received my shipment in the states. Last my customer service rep Tim help all the way and even checked once my shipment arrived in the states. By far a first class shipping company. Thanks
Timothy is the best ,he replied my question quickly and with professional assistance under my timetable .i am vary happy to do business with the company. ELL is not the cheapest one but is the best one you can find in UAE. packing staff were great, they did there job on time.trust ELL will save your life if international move is necessary. everything is under control.
Excellent communications from start to finish. Easy packing process and good delivery timing to UK, just over two months. Freight went groupage but with no delays waiting full containers etc. Highly recommended. UK receivers Clark and Rose equally excellent.
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