I went on Saturday 18/06/2022 for nail polish , eyebrows threading and hair trimming Cleanliness: They can do much better and should all be wearing masks without any exception . They should also find an immediate solution for the smell of sewage Nail polish : The job is well done Eyebrow Threading : The job is well done Hair trimming: Here is the problem . I went for a simple hair trimming and I have mentioned clearly that I do not need any blow dry since my hair is already thin and straight . Not only the concerned person has ignored my request to wash my hair for the second time after the hair trimming , she did something they called a blow dry and they ended up charging me for the Signature Lanour Cut & Style which I have never requested . Furthermore this service is supposed to take 60 minutes but the service provided took less time. The result is nothing special - I also ended up having uneven hair - Overall it is not worth the money spent. I am extremely disappointed and would not recommend this service to a friend!
I was at Lanour Beauty Lounge last week for Gelish Manicure & Pedicure, and I wasn’t completely satisfied with the service. One of the girls who did pedicure to me, cut my skin when she was removing cuticle and I was bleeding, I did pedicure before in my life and I know how my feet should look like after this but after taking service from there it seems like my feet are without pedicure. Location is nice , prices are good, salon is also looking nice but they need to work hard on their customer service and owner needs to hire more professional staff and I am not sure that I will go to that place again and also will not recommend to any of my friend
Thank you for your excellent service, Rawan did an amazing job, well done She is a valuable addition to your Salon.🌹 Rawan chose the right colour, provided fabulous treatment and she is very skilled in cutting hair and blow dry. I felt I was treated like a Queen🥰 I am very happy with my new look. This Salon is highly recommended, It has the best team in Dubai. Keep up the good work Ladies👍
Amazing experience - ALWAYS! The salon is so beautiful and all the ladies are so friendly, professional and very good at what they do! Thank you for always making my experience at the salon a good one
Unfortunately this was a disappointment ! The pedicure bowl was very dirty I mentioned it to the therapist and she did nothing about it! The arm rest was super dirty! They have the nail polish yet don’t have the proper top coat for it which defeats the purpose of paying more and to top it all! When you book a regular many or next they want to charge you 25 aed to remove the plain polish! I have traveled in more than 40 countries have gone to the best of best spas and not so best never have I heard such a thing. On a better note the mail technicians were very good in their work. Cleanliness is a must these days guys that is simply unacceptable.m
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