Sent my car for the 100 000km service. I was given a quote which i approved while also being informed they might find something else when they started the work. A few days later i was given a second quote which i also approved thinking that would be it. Then a few days after i received a third quote. The cost of the service was now 25% of the value of the car and they already stated the work so I could not change my mind. After driving 2000 km I got warning signs on the dashboard saying I needed to fill up my oil. When I took the car to a technician they said my oil was almost empty. I informed them I just paid 550AED for oil change as part of the 100K service. They checked for leaks and found non and could confirm oil had not been changed. So this workshop clearly charges for work they don't do! When paying my service bill a woman left crying after complaining as they also doubled her initial quote so clear this is normal practice.
Pleasant communication, quick and professional answers, transparency in terms of advice and quotations, clean and comfortable premises. This is something you don't often find in Dubai. Top recommendations for Motrox Automotive!
Great service and very friendly staff. They took their time to inspect the car and tell me about any other issues. Made sure to show me the parts before installing that they are new and original.
I really appreciate the staff and the quality of work they’ve done to my car. Gave a report on what’s wrong and what was needed to be done. Visited 2 garages and they couldn’t figure out where the clonking sound’s coming from, but Motrox knew exactly how to fix the problem. Quick and quality service. Got my car back after 2 days, can’t recommend them enough 👏🏻 i can only trust Motrox for my car from now on.
This is an amazing workshop. One of the best and cleanest I have ever seen. Their customer service is excellent. Plus, the owner personally communicated with us. They are super friendly, especially Mr. Ahmed Khan and his son. Will definitely come back for another oil change service.
For more information on our listings and advertising please contact us today!