Unfortunately we had a bad experience. We used to take my dog for nail trim to that branch regularly until one day we have received the WhatsApp message that I can’t make any more appointments since my dog was trying to bite the groomer and we are blacklisted. My dog in fact is a bit anxious when it comes to nail cut hence I always stay inside with groomer and him biting was never the case. What is more the place cannot even offer the proper muzzle in order to prevent possibility of such situation as all of them are broken. If you have a big breed bare in mind they ware not feeling comfortable with them.
Great hair cut service for dogs! The guys always do a really good job and our dog comes back very relaxed. Pick up and drop off service!!
We have been sending our dog here since they opened, and they are always really good. They pick up and drop off our dog and always been happy with the grooming, and delivery of anything we need.
Ensuring customers are happy is one thing … ensuring pets are safe is more important. Staff are incredible and deal with many difficult situations. Professionally. They will never compromise the safety of a pet for the sake of making money.
went in for a grooming service for my cat, they could not controls it (its a one year old kitten) were closed to any kind of suggestion. All they wanted was to refer us to a vet and as per them "only a vet can control the cat". Even when we mentioned that we will get the cat sedated by a vet, they still insisted that we take it somewhere else. The issue that we faced is not about whether they can manage the cat or not, but their attitude in addressing the situation and clearly not willing to listen.
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