Soaptopia Dubai

Danielle Riozzi

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November 20, 2022

On the 17/11/22 my dog was injured under the care of your company. Unfortunately, she has since had one stitch and a course of antibiotics. How the accident happened is still vague however, the van seemed to not be fit for purpose because the groomer said my dog cut her self on a sharp edge which was not sealed correctly. Given the severity of the incident I really hoped for a more empathetic and understanding from the management however, I had to ask for a phone call 7 hours after the incident in which I was reminded the injury was “superficial”. I felt in this moment the injury was being downplayed and as a dog mum I was severely hurt because my fur baby is a very anxious soul and the injury it’s self never mind having to visit the vet would have scared her a lot. I am extremely disappointed in the service after the incident and the lack of understanding how much of an inconvenience this has brought to not only my dog but family. really hope this issue on your van is resolved and no other dog is injured under your care.

Poonam Mehta

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October 27, 2022

I am really thankful to Soaptopia. Great service and very cooperative and friendly groomer. It was very convenient to book appointment on preferred time and location at your door step. My puppy was so comfortable and definitely enjoyed his groom time. Thanks to Soaptopia groomer and whole team. Great work. Highly recommended.

Adel Kadi

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August 08, 2022

This was they very first time using Soaptopia pet grooming service that was recommended to me by a friend at work. I was very pleased with how friendly and professional the whole team were and was very happy with the service provided for our beloved Marley who is a 2 months old Labrador Retriever. Definitely you have won me over as a client and from now on will only be using you guys. Thank you guys from Me & Marley :)

Joey Vox

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November 20, 2022

This is the first time I called Soaptopia, and I was surprised how smooth the process is in getting an appointment. Customer service, Gwen, was very thorough in providing me all the information I needed. Kudos to the team who were so gentle and patient with my nervous dog. I will highly recommend Soaptopia and I will definitely book my buddy again.

JC Thomson

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January 21, 2023

Great grooming services offered by Soaptopia! Joel was excellent and took utmost care while grooming both my babies. Remarkable attention to detail. I was asked to provide proof of updated vaccinations which is why I was inclined to go ahead. Safety matters - good job Soaptopia!