took our agency maintained patrol to this wonderful garage after agency told us to replace the engine with low mileage. Special thanks to Robert and Mark who thoroughly inspected the vehicle and gave an honest advise that the engine was fine and does not need to be replaced. 4500aed later, the patrol is alive and well with no issues (knock on wood :) ). Thank you guys for a job well done. customer service at its best (felt like a VIP going to this garage). keep up the good work guys!!!
Barry and Robert top service advisors and very friendly. Been a regular here and Im always satisfied with the work carried out. Good prices
They are the most spurious workshop in DXB .. service advisor will be taking advantage out of you for nothing .. you might receive your car with damages that you hadn’t before .. i kept sending my car to solve its problem for 8 months without any solution and spend more than 60k for nothing and they kept changing parts of my car when the real problem was only sensor .. once I decided to take my car to the agency the problem was fixed immediately. Not recommended at all if you want to save your money and your car … 🤣 and you can see many good (fake) reviews written by their service advisor and partners like ali alshirif and Alex 😂😂😂
As good as a fraudulent company. They did a major servicing without changing the Oil. After 2 days, my Audi A6 showed very low Oil. When I called the service advisor to question how can they do major servicing without changing the Oil, they didn’t want to take responsibility. But after visiting the store and challenging them, they changed the Oil. I gave them a report from Al Nabooda to change the suspensions, but they changed something else. I took my car to Audi Al Nabooda, and they told me none of the suspension items they asked me to change was changed. As a customer, I feel like being conned. Very unprofessional and fraudulent.
I had problem with the alternator in my car . Unfortunately while I’m taking the car to the mechanical shop it broke down and i have called Jacques for a help. Within the five minutes he arrived and jump start the car which was highly appreciated by me as most of the mechanics shops they won’t bother to come or they will come late . They promised me that I will take the car on the next day which they have delivered their promise on time and they charged me the agreed price . Everything was smooth and professional and big thanks for Jacques .
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