Literally I could sum this clinic up in one word! OUTSTANDING! I’ve been to several clinics here in Dubai and, by far, the level of hospitality, customer service and professionalism at The Private Clinic Dubai outshines them all! Truly world class. The reception staff were courteous and polite. The nurse brought me over all treatments to show they were fresh and in date and the Doctor was communicative, engaging and clearly was highly experienced. And Hanna was really cute too :) I would recommend anyone looking for cosmetic treatments to contact them today for value for money professional care.
The worst clinic in Dubai! Please don’t ever go there. I went in for bikini and face laser where the therapist did not think it was important to take me through the process of laser or to ask me valid questions. She just started with a very high frequency and despite me telling her that the pain was unbearable she still did not stop. She was extremely unprofessional. When the procedure got over I was unable to walk and went back to her where she applied cooling air for 5 minutes and sent me home. The next 3-4 days were the hardest days I’ve gone through in terms of physical pain as I ended up with severe burns on my face and bikini area.. the clinic refused to remove her, she did not apologize and they tried to cover up by saying this happens to a lot of people. I have sent them legal notices to which they have not responded as they clearly do not care. You will be wasting your time and money by going to such a place. Would never ever recommend.I’m not being able to upload pictures but the doctor at their clinic saw my burns and agreed to the messed up job the therapist has done.
The new management of this clinic are not professional and very commercial. I was a regular client with them, and I used to do with Joy who is good at her work, but today they informed me that if I have to keep on doing with Joy, I will have to pay 4 times the price of another technician. Which means that either the other technicians are not well trained or they are ripping me off because I am used to work with Joy. I won't use their services again and I requested to delete my file from their data base.
The most warm and welcoming staff, i have been dealing with Dr. Duha for almost a year and i must say she is so careful and gentle with all the procedures and only recommends what is necessary without overdoing anything. Private clinic especially Dr Duha is very much recommended ❤️
Went to Charisma Clinic following great dr Rola move. It was a mistake. - wait 2 weeks to get the appointment - wait over 45 mins to see the doctor - and being invisible to the receptionists and the staff. Very unprofessional staff which treats you like a burden not like a client. - receptionists don’t speak English Left frustrated, without availing the service. Won’t be returning
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