If I could rate them ZERO, I would have done that. Worst service offered.. Recently my mother went for visa exchange and got struck for about 48 hrs. The agency assistant neither picks up the enquiry calls nor even feel that his responsibility to solve the family's concerns. Such an irresponsible and poor customer service...
I could easily give them zero stars if there is a option to do so. I would highly recommend you to not go here for any reason. One of the worst service provided . Recently I had an experience of going here for Oman visa change, initially they accepted to change the visa and got the money but finally they told that Oman visa didn't got approved. Because of that reason i had to fly back yo my home country which is expensive. Zero professionalism showed. They wouldn't accept your phone call if you call for an assistance. It is not only the case with me, I saw many people came up to the office shouting on their poor service. Simply ignore this Travels. Thank you.
Very poor poor poor poor service from Zulfair. I would not recommend to use their service... Unprofessional persons both the staff and the management... visit visa is delayed for more than 2 week and they do not tell the proper reason for the delay..... Tried calling staff and management many times does not even answer the calls... Always tell incorrect information. this is not how an company in UAE should function. I would strongly recommend that people do not use their service this is from my personal experience and the pain that i have gone through them and still continuing to reach out to them to get my refunds of payment done for the visa which is still not provided. The management does not answer to phone calls and Zulfi do not have the basic courtesy to call back and apologies to the customer who have gone through this pain. It is very dishearten to know such companies still exist.... Would never recommend to use their services to any one.
With my experience, I would give 5+ rating. I checked with them for my mother’s visa change. Very effective service. I thought she would have to wait for at least 2 hrs at the airport, but the new visa was ready before she landed in Dubai from Bahrain.
Too bad services.. please don't waste your money and time.some of the staff are irresponsible and don't answering after the payment. Am writing from my experience. They are not giving proper information about visa change especially the delay of visa issue. After i reach oman then i understood about that. They took for 3 months visa 950dhr and they are not giving accommodation or any servicesin oman. all we need to pay if they inform properly at least we can prepared our self
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